Sound of service : meeting opener / by CRM Learning.

The Meeting Opener segment sets the stage for customer service training by reminding trainees that 'customers are not an interruption to what we're doing, they are the purpose of our work.'

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Bibliographic Details
Online Access: Streaming video (Emerson users only)
Corporate Contributor: CRM Learning (Firm) (Producer)
Format: Electronic Video
Language:English
Published: Carlsbad, CA : CRM Learning, 2000.
Series:Global business and economics in video
Subjects:
Genre/Form:Educational films