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    The Indian call center experience : the role of family as a coping mechanism for customer services representatives (CS) engaging in emotional labor / by Kirti K. Shenoi.

    The Indian call center experience : the role of family as a coping mechanism for customer services representatives (CS) engaging in emotional labor / by Kirti K. Shenoi. by Shenoi, Kirti K.

    Published 2010
    Thesis Book
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